AI Transformation Driving Tech Jobs in India by 2028

India’s workforce is undergoing a dramatic transformation. According to the ServiceNow AI Skills and Jobs Report, emerging technologies are projected to generate 2.73 million new tech jobs by 2028, fostering a digitally enabled economy. With India’s workforce expected to grow by 33.9 million workers, the role of artificial intelligence (AI) in reshaping industries has never been more pivotal.

The Impact of Emerging Technologies on India’s Workforce

Key Sectors Benefiting from AI-Led Growth

India’s burgeoning growth sectors like retail, manufacturing, education, and healthcare are witnessing significant transformations driven by AI integration.

Retail: Expected to require an additional 6.96 million workers by 2028, retail offers opportunities in areas like Software Application Development and Data Engineering.
Manufacturing: Adding 1.50 million jobs, the sector leverages automation and predictive maintenance to enhance productivity.
Education and Healthcare: Combined, these sectors will create over 1.64 million jobs, driven by digital transformation.

AI Reshaping Roles Across Industries

AI is revolutionizing industries like telecommunications, professional services, and energy by automating routine tasks and enabling higher-value activities. Key roles experiencing growth include:

Software Application Developers: +109,700 jobs.
Systems Software Developers: +48,800 jobs.
Data Engineers: +48,500 jobs.

With automation tools like Generative AI (Gen AI), professionals such as Systems Administrators are saving over 6.9 hours per week, allowing them to focus on strategic innovations.

Strategies for Building a Future-Ready Workforce

Upskilling: The Key to Sustainable Growth

To sustain this momentum, targeted upskilling initiatives are critical. Programs like ‘RiseUp with ServiceNow’ aim to train one million individuals in high-demand digital skills globally by 2024.

Partnerships with 20 universities across 16 states have already equipped 97,695 Indians with AI expertise in the past year.
Collaborative efforts with NASSCOM’s Future Skills Prime and AICTE ensure young professionals are job-ready for tech-driven roles.

Why India is Poised to Lead in AI-Driven Job Creation

India’s growth as a global tech leader is bolstered by several factors:

Young Demographics: A large, tech-savvy workforce eager to embrace change.
Supportive Policies: Government initiatives promoting digital literacy and innovation.
Corporate Investment: Companies like ServiceNow are investing in AI research and training programs to bridge the skills gap.

AI-driven transformations are set to redefine India’s workforce dynamics, creating millions of high-value opportunities. By focusing on upskilling, collaboration, and technological adoption, India is positioned to lead the global digital economy.